Real-Time Analytics

Real-Time Insights for Smarter Decisions.

Enterprise-grade SIPREC call recording with compliance archiving, real-time dashboards, and AI-powered analytics that transform voice data into actionable intelligence.

TecTAP preview

High-Fidelity SIP Recording

Capture every interaction with crystal-clear quality using industry-standard SIPREC protocol.

Compliance Archiving

Meet regulatory requirements with tamper-proof storage and comprehensive audit trails.

Real-Time Dashboards

Monitor call quality, agent performance, and customer sentiment as conversations unfold.

Built on SIPREC Standards

TecTAP leverages the Session Initiation Protocol Recording (SIPREC) framework to seamlessly integrate with your existing telephony infrastructure. Our advanced storage systems ensure every call is preserved with complete metadata and context.

With enterprise-grade compliance features, you'll maintain complete control over your voice data while meeting the strictest regulatory requirements including GDPR, HIPAA, PCI-DSS, and industry-specific mandates.

Our distributed storage architecture scales effortlessly from hundreds to millions of daily recordings while maintaining instant access and lightning-fast search capabilities.

End-to-End Encryption

AES-256 encryption at rest and TLS 1.3 in transit.

Tamper-Proof Logs

Immutable audit trails with blockchain-grade integrity verification.

Long-Term Retention

Configurable retention policies from 30 days to 3+ years.

Analytics Capabilities

Transform raw voice data into strategic insights with AI-powered analytics

Transcription

Real-time speech-to-text with speaker identification and punctuation.

Keyword Detection

Automatically flag compliance phrases, competitor mentions, and triggers.

Agent Scoring

Evaluate performance based on script adherence and customer satisfaction.

Audit Trails

Complete chain-of-custody tracking for every recording and access event.

Sentiment Heatmaps

Visualize emotional tone changes throughout conversations.

Playback Tools

Advanced player with speed control, bookmarking, and annotation features.

Where TecTAP Fits

Seamless integration into your existing infrastructure

CCaaS Platform
TecTAP Recording Layer
Enterprise PBX

Works with Cisco, Avaya, Microsoft Teams, Five9, Genesys, and 50+ platforms

99%

Accuracy

Industry-leading transcription and sentiment detection precision

Secure

Secure-by-Design

Zero-trust architecture with multi-layer encryption and access controls

Scale

Scalable Storage

Petabyte-scale capacity that grows with your business needs

Build a Smarter Recording Infrastructure

Join hundreds of enterprises who trust TecTAP for mission-critical voice analytics

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